Frequently Asked Questions
Everything you need to know about bringing nature home.
What is your guarantee on outdoor plants?
We offer a two-year guarantee on hardy nursery stock, including trees, shrubs, and perennials, provided they have been given proper care and maintenance.
Do you offer home delivery for large items?
Yes, we provide local delivery services for large items such as trees, bulk soil, and patio furniture. Delivery fees are calculated based on your distance from our nearest garden centre.
When is the best time to plant perennials in my garden?
Perennials can be planted anytime from spring until the ground freezes in late fall. However, early spring and early autumn are ideal to allow roots to establish in cooler temperatures.
Can I return indoor tropical plants?
Houseplants and tropicals can be returned within 14 days of purchase if they are in original condition and accompanied by a valid receipt.
Do you provide professional planting services?
Yes, Sheridan Nurseries offers professional planting services for trees and shrubs purchased at our locations to ensure they are installed correctly for optimal growth.
How do I check the balance of my gift card?
You can check your gift card balance at any of our garden centre registers or by entering the card number on our website's dedicated gift card page.